Reviews from our patients
At Fidelity Hearing Center, we pride ourselves for the excellent service we provide, but we know that the best measure of our service is the satisfaction of our patients. See what others have said about their experience at our practice, the care we provide and the hearing aids we fit.
First, parking is great
Second, secretary speaks appropriately for those with hearing challenges and she is friendly and welcoming
Third, Dr. is caring, understanding, gives answers to questions, listens too your concerns, is not eager to have you buy hearing aids unless there is a need. I could go to a group of audiologists provided by my medical insurance carrier, but will not as I feel I would never get the above. i.e. appropriate care and best price of aids for my needs. If one needs hearing aids they really need someone to care enough to make their use optimal as this audiologist
Dr. DeKreik really knows his stuff and is very easy to work with. Easy to get appointments, good systems in place, and he even uses a small in-ear microphone to analyze if the hearing aid is actually doing what it's supposed to. Definitely my favorite audiologist, & I've worked with quite a few between my mother's and now my hearing challenges.
Fidelity Hearing Center’s Dr. David DeKriek is a top-notch professional, and a caring, helpful doctor. About 7 years ago he tested my hearing, explained clearly what he was doing and what it meant, and fitted hearing aids that helped me regain so many sounds I had been missing out on.
He was available for help when I truly needed it. When I was out of town, he mailed my repaired hearing aid to me. Also, when I had unexplained overnight hearing loss of 30 decibels in one ear, he tested my hearing on a Saturday (yes, you read that right!) morning and advised me that it was a hearing emergency, and to seek an ENT’s care on Monday morning. This advice was critical in helping restore my lost hearing in that ear since I’d never dealt with that before.
Later, he helped me when I needed to move on to improved hearing aids.
When a friend with tinnitus asked me for a doctor recommendation, I had no hesitation in passing on Dr. DeKriek’s phone number and being sure my friend would be treated well, and be helped.
Fidelity stands for the accuracy of sound reproduction, but it also means loyalty and support. Dr. DeKriek is a doctor who does his best to help with your hearing issue, and he will treat you with respect and he will go the extra mile for you.
“Dr. DeKriek was very patient and explained everything. When I finally decided to get the hearing aids it was amazing. It was like, crisp, and I couldn’t believe how many sounds I was missing. When I left his office, what I remember the most was stepping on leaves, and I heard the leaves crunching under my feet that I had never heard, and the keys …, birds chirping, and it was amazing. It seems to get better every time I come in and he adjusts it, it’s just getting better and better. I can’t imagine going on without hearing like I’ve been hearing. These are amazing, and I would recommend them to everybody who has a hearing problem. Dr. DeKriek took the time as a person to answer my questions and give me a better understanding of my hearing loss. And I’m very happy, and he will continue to be my doctor.”
“Many years ago, maybe decades, I was without hearing in one ear. And then suddenly, for no apparent reason, my hearing just dropped dramatically, so that without some kind of help, I was virtually stone deaf. I believe by divine guidance I was directed to Dr. DeKriek. I was impressed by the physical setup, all his new equipment and his obvious expertise. He fitted me with an aid, and he has, progressively, either improved or replaced the aid I had, so that now I can hold a conversation one on one with people without them having to shout at me. I totally endorse the work of Fidelity Hearing Center and Dr. DeKriek. I don’t believe I would have gotten this kind of service anywhere else. The important part is that he cares about his patients.”
-DELIGHT E. MACIAS
“Dr. DeKriek at Fidelity Hearing Center is the finest prepared audiologist I have seen since I lost my hearing. When I got my first hearing aid approximately 3 years ago, I did extensive research and finally purchased a Rexton Digital at Costco for $900. I now have been so satisfied with my new Destiny from Dr. DeKriek that I am getting another one for the other ear.”
-EARL W. SCHILLER
“I wasn’t hearing the high pitched sounds. I came in and Dr. DeKriek tested my hearing, he’s done a great job, and fitted me with some hearing aids. So far it’s been a year now and I’m doing real good with them. He has been real good about adjusting them and taking care of the hearing aids for me. I hope it continues, heh heh.”
“I am much more relaxed since you fit me with my new hearing aids. Your Destiny hearing aids are much better than the pair I had before. You did such a great job, Thank you!”
“I’ve already bragged about you to my regular doctor. I loved the part of your test where I could see my eardrum inside my ear. The reason I came to see you is that my hearing loss got so tiring for my mother. I was not picking up her words and what I heard didn’t make sense. I came here and you fixed me up. I hear mother better now and she fusses at me when I don’t have my ears in. Thank you!”
“The service we have gotten has just been perfect. We had been to another place that tried to take us for our life savings. When we came here, you actually went through the whole thing and it was easy. It was perfect, you’re a great guy.”
“Hearing the directions from the conductor, it was a problem. Now it’s a lot better since I’ve had these guys (hearing aids). When I play by myself, no problem. Even the quality was better. After I got the hearing aids in, it was much easier to play, to hear the conductor. It was much better. Our association over this has been very helpful. I’m glad I came.“